Need help resolving a divorce, child custody dispute, or other family court matter in Florida?
Pond Family Mediation provides professional virtual family mediation services throughout Florida, helping couples and families settle disputes faster, privately, and affordably — without the stress and expense of court.
Work with a Florida Supreme Court Certified Family Mediator from the comfort of your home and reach agreements that protect your time, finances, and family relationships.

What Is Family Mediation?
Family mediation is a confidential, structured process where a neutral third party helps both sides communicate, explore options, and reach fair agreements.
Instead of leaving important decisions to a judge, mediation allows you to stay in control of the outcome.
Mediation often:
Many Florida families save thousands of dollars and months of court time through mediation.
Confidential & Court-Approved in Florida
As required by Florida Statute 44.405, everything shared with the mediator is confidential and cannot be disclosed without permission (except where required by law).
This allows both parties to speak openly and negotiate honestly in a safe, respectful environment.
Issues We Help Resolve in Mediation
Our Florida family mediation services cover all family court matters, including:
Divorce & Financial Matters
Child Custody & Parenting Plans
Child Support & Expenses
If it’s part of your family court case, it can likely be resolved in mediation.
Virtual Mediation Throughout Florida
All sessions are conducted securely online, making it easy to participate from anywhere in the state.
We regularly work with families in:
St. Johns County • Duval County • Clay County • Nassau County • Jacksonville • Northeast Florida • and statewide
Virtual mediation allows you to:
You receive the same professional service — with greater convenience.
How to Prepare for Mediation
Preparing ahead of time helps mediation move faster and more efficiently.
We recommend:
Good preparation often leads to quicker agreements and fewer sessions.
Helpful checklists and forms are available on our Helpful Forms page.
Why Choose Pond Family Mediation?
Working with an experienced, therapist-trained mediator can make even high-conflict situations more manageable.
You’ll benefit from:
Our goal is simple: help you reach fair agreements and move on with your life.
Start Your Florida Family Mediation Today
If you’re searching for:
We’re here to help.
Schedule your virtual mediation session today and take the first step toward resolution.
Family mediation starts by working for 15-20 minutes with each party to get an idea of the starting points and the sticking points for each of you. We typically start with easier issues first to build mutual confidence in the process. These may be property division, or co-parenting schedules if those things had already been discussed previously. Then, issue by issue, we will go back and forth to present compromises and propose terms. As issues are resolved, we mark them off the list and move on. The more issues we can resolve in the process, the happier you both will be when it’s over.
In the end, we will review everything that is agreed to with each party, and get you both to sign off on the agreement. A formalized version of your settlement will be provided to both of your attorneys later if it cannot be completed during the session. This settlement is legally binding and fully enforceable in court; whether all issues were settled or only some of them. The document will outline what was settled and that leaves any remaining issues, if any, to resolve in court.
Virtual mediation is conducted via Zoom and is approved by all Florida courts. You must DOWNLOAD ZOOM https://zoom.us/download prior to your virtual mediation so you can login to the secure session. But you do not need to create or purchase an account. Joining a Zoom meeting is as simple as clicking the custom meeting link you will be sent via email before the session.
Within the Zoom session, you and your attorney will be separated into a private breakout room so that the other party cannot hear or see you. Just like with in-person mediation, we will go back and forth between the secured rooms to work with each party. All virtual mediation sessions are still confidential, and private, and sessions are never recorded. We recommend finding a quiet/private place, with strong internet access to do your Zoom mediation session.
Please email Danielle@PondFamilyMediation.com if you run into any technical difficulties. Most attorneys are very familiar with Zoom now also, so your attorney should also be able to assist you.
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